Shipping policy

Shipping Policy:

Welcome to ForeverForLove.com! We're dedicated to ensuring your orders are shipped promptly and securely. Here's what you need to know about our shipping process:

  • Order Processing Time: Made to Order: Ships in 3 - 8 Business Days

Shipping Options:

  • Standard Shipping: Free insured shipping is our standard option.
  • Express Shipping: Expedited shipping via DHL or FedEx is available for an additional fee.

Domestic Shipping:

  • UK Orders: Royal Mail Special Delivery is used for secure delivery.
  • USA Orders: Shipments within the USA are handled by USPS.

International Shipping:

  • Rest of the World: We use DHL for international orders.
  1. Lost Items: We cannot replace or refund lost items. However, items with missing crystals within the 6-month warranty period can be replaced free of charge, with shipping expenses borne by the customer.
  2. Customs and Duties: International orders may be subject to customs duties or taxes. Tracked shipping is recommended for smooth customs clearance.
  3. Delivery Times: Estimated delivery times vary based on location and chosen shipping method. Details provided at checkout.
  4. Tracking: Once shipped, you'll receive a tracking number via email for monitoring your delivery.

 

If you have any questions or require further assistance regarding our shipping policy, please don't hesitate to contact us at sales@foreverforlove.com